COVID-19 - SPRING 2020 REFUND POLICY
The EBU Board of Directors is finalizing a plan for how we will handle partial and full refunds for spring programming that has been suspended. Once that plan is finalized, all families will receive an email communication about the amount of their refund or credit, and how to claim it. The refund policy will be modified for each program (see slides for Bay Oaks, EBU Juniors, EBU Rec, Camps & Clinics)
In most cases, families will be invited to choose from one of the following options:
Accept refund on their credit card
Accept credit for future registration (worth equal or more than the refund being offered)
Decline/Return the refund as a donation to East Bay United Soccer Club
PLEASE STAY TUNED FOR MORE INFORMATION ABOUT REFUNDS & CREDITS FOR SUSPENDED SPRING SOCCER PROGRAMS...
UPDATE 3/12/20 @ 3:30pm
Dear East Bay United Soccer Club Families,
Following the updated guidance from US Soccer, NorCal and Cal North, our club is suspending all practices effective immediately through March 31st. With COVID-19 being an evolving situation, we are currently consulting with public health experts for further guidance.
The suspension of programming applies to all practices, games, clinics, classes, meetings and other club activities. Please stay tuned for further information this week from your coaches, team managers and coaching directors about how this will affect specific activities for your child during the spring.
Our priority is the health and safety of our community and our families. Thank you for your patience and understanding during this situation.
- East Bay United Soccer Club